Terms and Conditions

1. Acceptance of Terms

By accessing our website or using our services, you agree to these Terms and Conditions. If you do not agree, please do not use our website or services.

2. Our Services

Pure Perfection Landscaping & Services provides professional hardscaping and outdoor living services in Warren, Washington, and Saratoga Counties in Upstate New York. Our services include but are not limited to:

  • Walkways and pathways
  • Landscape design and installation
  • Pool decks and coping
  • Pergolas and pavilions
  • Outdoor kitchens and grill islands
  • Custom deck construction
  • Retaining walls
  • Paver patio installation
  • Excavation and construction
  • Fire pits and outdoor fireplaces

All services are subject to a written agreement or signed contract before work begins.

3. Quotes and Estimates

All quotes provided by Pure Perfection Landscaping & Services are estimates based on the information available at the time. Final pricing may change if the scope of work changes, unexpected site conditions are discovered, or material costs change significantly.

A written contract will be provided before any project starts. You must review and sign the contract before work begins.

4. Payments

Payment terms will be outlined in your project contract. Generally:

  • A deposit is required before work begins
  • Final payment is due upon project completion
  • Late payments may be subject to additional charges as stated in your contract

5. Financing

We offer financing options through our partner Hearth, with 0% interest options available for qualified applicants. Financing is subject to credit approval and Hearth terms and conditions. Pure Perfection Landscaping & Services is not responsible for financing decisions made by Hearth.

6. Warranty

Pure Perfection Landscaping & Services offers a 5-year workmanship guarantee on hardscaping projects. Specific warranty terms will be outlined in your signed contract.

The warranty covers defects in workmanship and materials under normal use. It does not cover damage caused by misuse, extreme weather, freeze-thaw conditions beyond normal regional expectations, acts of nature, or modifications made by others after project completion.

7. Changes and Cancellations

If you need to change or cancel a project, please contact us as soon as possible. Cancellation terms and any applicable fees will be outlined in your signed contract.

8. Client Responsibilities

You agree to:

  • Provide accurate information about your property and project needs
  • Ensure our team has safe and reasonable access to the work site
  • Notify us of any underground utilities, pipes, or other hazards on your property
  • Obtain any required permits or approvals before work begins unless otherwise agreed in your contract

Pure Perfection Landscaping & Services is not responsible for damage resulting from inaccurate information provided by the client.

9. Certifications

Our team holds certifications from Cambridge, Techo-Bloc, and Trex Deck Pro. These certifications apply to the specific products and installation methods covered under each program. We follow manufacturer guidelines to ensure quality results and preserve product warranties where applicable.

10. Limitation of Liability

To the fullest extent permitted by law, Pure Perfection Landscaping & Services will not be liable for:

  • Indirect, incidental, or consequential damages
  • Loss of use or loss of profits
  • Damage to property not covered under the project agreement

Our total liability for any claim will not exceed the total amount paid by you for the specific service in question.

11. Website Use

The content on our website is for general information only. We make every effort to keep information accurate and up to date, but we do not guarantee that all information is complete or error-free.

You may not use our website content for commercial purposes without our written permission.

12. Intellectual Property

All content on this website including images, text, logos, and designs is the property of Pure Perfection Landscaping & Services. You may not copy, reproduce, or use any content without our written consent.

13. Governing Law

These Terms and Conditions are governed by the laws of the State of New York. Any disputes will be resolved through negotiation first. If a resolution cannot be reached, the matter may be brought before the appropriate court in New York State.

14. Changes to These Terms

We may update these Terms and Conditions at any time. Updated terms will be posted on this page with a new effective date. Continued use of our website or services after any changes means you accept the updated terms.

15. Contact Us

If you have any questions about these Terms and Conditions, please contact us:

Pure Perfection Landscaping & Services Phone: (518) 744-9560 Email: pureperfectionlandscaping@gmail.com Service Areas: Warren, Washington, and Saratoga Counties including Glens Falls, Lake George, Queensbury, and Saratoga Springs